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Go to app.shootpick.com and choose Continue with Google, or type your email for a sign-in link. Signing up and signing in are the same door: a new address gets a new account. Email links work for 15 minutes and only once. If one doesn't arrive, check spam, then ask again after a minute.

After a short hands-on tour, setup asks for four things: your studio name and ShootPick address, your brand (logo and colour), how photos are delivered (straight to the sitter or retouched first), and the capture app you shoot with. You can change all of them later under Studio settings.

• A laptop your camera saves to (Mac or Windows), running Chrome or Edge. This is the station.
• An iPad (or any tablet) at the camera with Safari, for the pick screen.
• Optional: a second iPad at the door for check-in.
• A working internet connection on both. Previews are small, so normal venue Wi-Fi or a phone hotspot is usually enough.

Anything that saves JPEGs into a folder: Lightroom Classic, Capture One, your camera maker's app, or a plain hot folder. ShootPick ignores RAW files, so set your capture app to also write a JPEG. The integrations page has a short setup for each app.

Choose New event in the left-hand menu. Pick the type of shoot (a corporate session or an event day), give it a name and date, and choose the package. The event opens on its Checklist, which shows what's next, who does it and on which device. Steps tick themselves off as they happen.

• Corporate: each person gets their pick at full size.
• Day rate: each person gets every shot at full size. The station sends the rest after the picks.
• Individual: people can ask for paid extra retouching. The request is emailed to you and you invoice it yourself.

You can also set how many picks each person gets, from 1 to 5. Retouch-first delivery always uses 1.

No. Walk-ins work fine. If you have names, add them under People: type them, paste a list, or upload a spreadsheet. Emails are optional. Anyone without one is marked Needs email, and the person types it on the iPad when they pick.

Open Client booking on the event and send your client the setup link. They answer a few questions (days and hours, how many people, where to go, their logo, who the admin is) and the booking page opens. Their team picks a time, gets a calendar invite and a reminder the evening before, and lands on your People list automatically.

Add as many days as you need in the booking setup. ShootPick works out how long each person gets from the number of people and the hours, and tells you when you need another day (for example, "50 people at 15 minutes need 2 days").

On the laptop your camera saves to, open the event's Photos page in Chrome or Edge and choose the capture folder. Each new JPEG uploads as a small preview once it has finished saving. Photos already in the folder are left alone, so start the station before the first frame.

Watching a folder on your computer needs a browser feature that Safari and Firefox don't have yet. The pick screen and galleries work in any browser.

On the station, tap the person's first and last shot. That set goes to the iPad, ready for them. Add their name if they're not on the list yet.

Open the pick screen link from the event's checklist in Safari on the iPad. People tap their name, compare their shots (full frame plus the LinkedIn circle and shoulder crops), choose their pick and type their email. If someone walks away mid-pick, their set goes back to the list after two minutes.

As each shot lands, the station finds the sitter's face and gently fixes the frame: it straightens a camera that leaned 3 to 8 degrees and recenters a sitter who drifted to one side, trimming a stray light stand or flash edge on the way. It never crops more than a fifth off any side, and it leaves alone a shot that's already fine, a strong head tilt (that's a pose) and group shots. It runs on the station's computer, so photos aren't sent anywhere for it. It's free on every plan, and you can turn it off in Studio settings under Delivery.

Yes. On the event's Checklist, make a crew link at the Start the station on the laptop step. It opens the station without signing in, can't change the event settings, and stops working three days after the shoot date. You can renew it or turn it off from the same place.

If you have a second iPad, put it at the door. People tap their name as they arrive, so the pick screen already knows who's next. It's optional.

Check that the laptop is online and the station tab is still open. The station only picks up JPEGs, so check your capture app is writing them. If a pick still won't send, the event page has Upload it yourself so you can send the file by hand.

Straight to the sitter: the station uploads the full-size file of the pick and the person gets an email within about a minute.

Retouch first: the pick lands under To retouch on the event, with the original file name. The person gets a "we're retouching it" note right away. When you upload the finished file, ShootPick delivers it. Set your default in Studio settings and change it per event.

An email from your studio name (replies go to you) with a link to their private gallery: their photo, a download button and, if you added one, your review link. Galleries are hidden from search engines.

On the station, tap their shots and choose Retouch request in the menu. Tick what to fix (skin, flyaway hair, glasses glare and more) and add a note, such as the price you agreed. The note is internal: the person never sees it, and the iPad offers no retouching to anyone else. They pick one photo and confirm their details as usual, and the pick waits under To retouch with your note instead of going out. Upload the finished file and it's delivered. Pro and up.

Yes. On a phone, the gallery has a Save to my phone button. It opens the share sheet, and Save Image puts the photo straight into Photos. No ZIP files and no Files app.

Each gallery also offers the pick as a LinkedIn photo (square and centred on the face, so it sits right in LinkedIn's circle) and a shoulders-up close-up for email signatures and team pages, ready to save. It's made on the person's own phone or computer, so photos aren't sent anywhere for it. It's on every plan (watermarked on Free) and not on event-day shoots, where the client's branding is on the photo. You can turn it off in Studio settings under Delivery.

Yes, if they want it. On the event's Client booking page, offer the Team page to the client's admin. They get an email with a private link, approve the page (nothing shows before that), and see everyone's finished photo, name and job title. Only they get the link. They can make a view-only link for their team, hide anyone, or stop sharing at any time. You can turn it off too.

On paid plans, the original JPEG if it's under 3.8 MB, otherwise a high-quality copy up to 4000 px on the long side. On Free, photos are web size (2048 px) with a ShootPick watermark.

Ask them to check spam and promotions first. Then open the event's Galleries page, check the address, fix it if needed and send it again.

Add your Google review link in Studio settings under Delivery. Two weeks after delivery, people who haven't clicked it get one reminder, with a link to say no more. You can turn reminders off under Delivery.

Yes. After the shoot, Download contacts on the checklist gives you names, emails and consent for everyone whose photo went out, as a CSV.

For when a company hires you to shoot headshots at their booth or event. Everyone is a walk-in, photos can carry the client's brand, and the list of people who agree to share their details goes to your client.

Open Client & leads on the event. Add their logo and pick a style (corner, frame or bar), a caption and a colour, or send your client a link to do it themselves. Prefer clean headshots? Tick No branding. Branding goes on the delivered photo only.

Guests choose whether to share their details with your client when they pick. After the shoot, send the list from Client & leads. Leads are never sent automatically.

Every new studio starts with a free Pro trial. After that you're on Free (10 guests per event, web-size watermarked photos, galleries kept 30 days) unless you choose a paid plan: Pro at $39 a month or Studio at $99 a month, with two months free when you pay yearly. See pricing for the full comparison.

14 days from your first event, for up to 3 events, and no later than 60 days after you sign up. If you subscribe during the trial, you aren't charged until it ends.

A one-off $29 payment that gives one event Pro features, with its galleries kept 90 days. Buy it for a Free event you already made, or buy one and spend it on your next event with Use an Event Pass when you make it. Passes are for Free studios; Pro and Studio already include it.

In the app, open Plan & billing and choose a plan. Payment runs through Stripe's secure checkout, and you come straight back to the app. If you're already paying, switching opens a Stripe confirmation page first.

Open Plan & billing, then Manage billing, then cancel your plan. You keep it until the end of the period you paid for, then the studio moves to Free. Changed your mind? Switch it back on in Manage billing before then.

Nothing is deleted early. Galleries made on a paid plan are kept for up to 30 more days from the switch, so there's time to tell your clients to download.

Under Plan & billing → Manage billing. You can download every invoice there, update your card and change your billing details, such as your company name, address and VAT number.

Prices are in US dollars. VAT or sales tax is added at checkout where it applies, based on your billing address. Add your VAT number in Manage billing if your business has one.

Update your card in Plan & billing → Manage billing. If it keeps failing, write to support@shootpick.com and we'll help.

Cancelling stops the next renewal, and you keep your plan until the end of the period you paid for. If a charge looks wrong, or you were charged for something you didn't mean to buy, write to support@shootpick.com with the date and amount and we'll sort it out.

ShootPick. Payments are processed by Stripe for ND Management Holding B.V., the company behind ShootPick. We never see or store your full card number.

Previews nobody picked are deleted a week after the event. Delivered galleries are kept 30 days on Free, 30 to 180 days on Pro (your choice under Delivery), up to a year on Studio, and 90 days with an Event Pass. Details are in the privacy policy.

On the Events list, click the bin at the end of the event's row. You can also open the event's Photos page, click Edit details, then Delete event. You'll see what goes with it first: its shots, galleries, the client booking page and its bookings, and the iPad, check-in and crew links. Sent gallery links stop working, and people who booked aren't emailed. An event that's live, has sent galleries or has bookings asks you to type its name to confirm. A deleted event can't be brought back.

You're their first point of contact, since the photos belong to your studio. Write to support@shootpick.com with the event and the person's email and we'll remove it. If they contact us directly, we'll let you know.

Cancel any paid plan in Manage billing, then write to support@shootpick.com from your account's email address. You'll have 30 days to download your photos before we delete everything.

Emails about your account always come: a welcome, when your trial starts and ends, receipts and thank-yous, and a heads-up if a payment fails. In your first two weeks you also get a few short tips on getting the most out of ShootPick, plus the odd product update. Turn tips and news off with the unsubscribe link in any of them, or in Studio settings under Emails from ShootPick.

Yes. The website and your studio's app follow your device's setting, and the sun and moon button switches it. Pages your clients and sitters see (booking, the iPad and galleries) stay light so your logo looks right.